HomeMy WebLinkAbout2018-R-01 - Performance Measurement RESOLUTION NO. 2018-R-01
A RESOLUTION ON PERFORMANCE MEASUREMENT AND REPORTING IN THE CITY OF STEPHENVILLE
WHEREAS, economical, efficient, and effective government programs fortify the confidence of citizens in
the government and enhance government's ability to address vital public needs; and
WHEREAS, officials and employees who manage government programs must render a full account of
their activities by providing appropriate reports to the public and to those to whom they are
accountable; and
WHEREAS, the efforts of managers to improve program efficiency and effectiveness are substantially
aided by proper alignment and linkage among the planning, budgeting, and assessment processes, and
by adequate information on program performance; and
WHEREAS, performance measurement and reporting systems are the basis for providing accountability
to the public, determining whether quality services are being provided effectively, efficiently, and at a
reasonable cost, facilitating City Council decision making and communication with citizens, improving
City management and service delivery, and enhancing citizens' understanding of government
performance; and
WHEREAS, increasing national interest shown in government performance measurement and reporting,
including interest by the U.S. General Accounting Office, the U.S. Office of Management and Budget, the
National State Auditor's Association, the National Academy of Public Administration, the Governmental
Accounting Standards Board, the Government Finance Officers Association, and the International
City/County Management Association, is encouraging local governments to strengthen their
performance measurement and reporting systems; and
WHEREAS, the City Administrator has identified the need to develop and implement a performance
measurement and reporting process, particularly with regard to measuring and reporting program
efficiency, quality, and results in the City of Stephenville; and
WHEREAS, the City Council has expressed a strong desire for improved performance information with
which to make policy and spending decisions and to oversee the achievement of City departments and
programs in contributing to City policy objectives and priorities; and
WHEREAS, the City needs to continually strengthen its measurement and reporting systems for
programs funded through federal and state monies, to meet increasing external requirements for
performance results and to demonstrate relevance to City priorities and indicators.
This resolution is set forth to:
(1) establish the fundamental importance of performance measurement and reporting for
accomplishing effective and efficient delivery of City services to the residents of the City;
(2) increase the confidence of Stephenville citizens in the competence of City government, by
systematically holding City departments accountable for efficiently-achieving program results;
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(3) help City Council decision-making by providing more complete and objective information on
the achievement of key City and departmental goals and program objectives;
(4) strengthen public accountability by requiring City departments to continue to measure
program performance against goals and objectives, and report publicly on their progress; and
(5) improve the City's measurement, monitoring, and reporting of results achieved by programs
supported with federal/state funds, to ensure that funding source performance requirements
are met and that funds are spent to achieve measurable results that support City goals.
NOW THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF STEPHENVILLE,TEXAS THAT:
(1) That upon full implementation of the Performance Measurement Program:
a. The City Administrator annually develop and bring to Council for adoption a City-level
strategic plan which contains long-term City goals, designates key performance measures
for each goal, and addresses City Council strategic priorities and City livability indicators;
b. The City Administrator require City departments to link departmental goals with program
objectives and both goals and objectives with City-level goals;
c. The City Administrator continues to require each City department to annually develop
strategic business plans and refine these business plans based on current operational
needs and future internal and external change dynamics. These business plans will
describe anticipated accomplishments in terms of aforementioned goals and objectives
and a family of performance measures will reflect the actual accomplishments of each
departmental program.
d. Annually these business plans, including the targets established for each measure, will be
reviewed by a Corporate review team consisting of representatives of the City
Administrator's office,the Deputy City Administrator's Office and Finance department;
e. The City Administrator will provide corporate-level oversight, assistance, and support to
departments for integrating and coordinating strategic planning, budgeting, performance
reporting, and performance-based decision making;
f. The City Administrator continues to support and sustain a performance-based budgeting
system which requires City departments, when submitting annual budgets, to provide
information on the performance of their programs to be considered when resource
allocation decisions are made;
g. The City Administrator requires that City departments continue to report results from key
City-level and department/program performance measures that were approved in the
budget process. The City Administrator should review each request for addition, deletion,
-- and modifications of existing measures on an annual basis;
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'" h. The City Administrator develops the information found in performance-related reports
and summaries at various levels of detail, for use in planning, budgeting, reporting, and
decision making; and that such reports to be made widely available to the City Council and
the general public. These reports should present and analyze the results of City
departments and programs in achieving their Council-adopted performance goals and
objectives as well as all department program/activity measures, and of the City in
addressing City priorities and achieving long-term goals;
i. The City Administrator and department heads implement the controls necessary to
ensure the accuracy, continuity, completeness, relevance, reliability and timeliness of
performance information; and that each measure has a definition;
j. The City Administrator develops a system of positive incentives or rewards or negative
incentives or penalties tied to achieving or failing to achieve their performance targets;
k. The City Administrator's Office conducts performance audits to evaluate the progress of
the City and its departments in accomplishing their strategic goals and objectives; and
assess whether selected information in these performance related reports reliable;
I. The City Manager ensures that all managers responsible for performance measurement
data be trained and that these managers regularly conduct a self-assessment of the data
they are reporting;
m. The City Administrator annually conducts certification reviews of selected performance
measures for the purpose of assessing the reliability of reported data;
n. The City Administrator assesses the effectiveness of the Performance Measurement
Program and revise system elements as necessary;
o. The City Administrator determines annually whether the City-wide and department
specific performance measurement and reporting systems are being continuously
improved, developed, and used effectively to monitor performance and facilitate
management decision-making;
p. The City Administrator and department directors develop and use effective processes for
monitoring, analyzing, and using performance information to facilitate management
decision-making and manage City activities effectively;
q. The City Council, City Administrator, and department directors use performance
information,when appropriate, in making policy and program decisions;
r. The City Administrator implement a process to ensure that the programs supported with
federal/state funds achieve measurable results that support City goals, and that the
measurement, monitoring, and reporting of these results meet funding source
-- requirements;
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s. The City Administrator annually assesses and recommend for Council approval sufficient
resources and associated strategies to establish the framework and to meet the
performance information needs of Council, City management, Council boards and
commissions, and Stephenville citizens;
t. The City Administrator annually conducts a process to identify and obtain Council input on
any needed changes to plans and reports associated with this ordinance or to the
ordinance itself; and
u. The Personnel and Finance Committee will review and suggest revisions to City
Administrator's Office for any needed changes.
(2) The City Administrator and Deputy City Administrator will obtain training for the
development and implementation of performance measures organization wide.
(3) The City Administrator will develop within 120 days after the adoption of this resolution an
implantation schedule including a timeline for program design and implementation, training
for executive staff and employees, and will report the same to the City Council at the July
2018 regular meeting.
PASSED and APPROVED this 13th day of February, 2018.
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~ : Fe, ``� ; Jerr K. Idon II, Mayor
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Staci Ki
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Reviewed by i
Allen L. Barnes,'City Administrator
Approved as to form and legality
Randy Thomas, City Attorney
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